A Yukon-wide telecommunications outage is causing disruptions in internet and phone services across the territory this Sunday, as reported by Yukon Protective Services. The outage, which occurred on August 25, is potentially impacting 911 services, prompting Yukon Protective Services to advise individuals in emergency situations to attempt calling first and then visit an RCMP station if the call does not connect.
According to a Facebook post from Northwestel, the outage is a result of an equipment issue affecting services in the Yukon. Technicians are currently investigating the problem, with potential disruptions in long-distance and local calling in Nunavut and Yellowknife also being mentioned in the post.
In a statement provided to the media by Northwestel communications, it was revealed that the outage was caused by an equipment failure. Customers may be experiencing intermittent disruptions in cell, landline, television, and internet services as a result of this issue.
The impact of this outage on the residents of Yukon is significant, as reliable telecommunications services are crucial for communication, especially during emergencies. With 911 services potentially affected, individuals in need of urgent assistance may face challenges in reaching out for help. It is essential for residents to be aware of the situation and follow the advice provided by Yukon Protective Services to ensure their safety and well-being.
As Northwestel technicians work to resolve the equipment issue causing the outage, it is important for affected customers to stay informed about any updates or developments regarding the restoration of services. Keeping communication lines open with service providers and following their instructions can help minimize the inconvenience caused by the outage.
For further information or assistance regarding the telecommunications outage in Yukon, individuals can contact Dana Hatherly at dana.hatherly@yukon-news.com. Stay tuned for updates on the situation as Northwestel continues to address the equipment failure and restore services to the affected areas.
