Acura has announced a voluntary recall of approximately 5,000 ZDX all-wheel-drive (AWD) vehicles in the U.S. to address a software issue that can cause a loss of braking below 25 mph. The affected vehicles include the 2024 ZDX A-Spec AWD and 2024 ZDX Type S models. This issue can occur when applying the brakes on a flat, smooth, dry surface at low speeds, leading to overly sensitive anti-lock braking system (ABS) control. If the ABS falsely activates and a specific wheel movement sequence occurs, the ABS system may continue to release braking pressure, potentially reducing stopping performance or causing the brakes to become inoperable, increasing the risk of a crash.
To address this issue, Acura is offering a free over-the-air software update for all affected vehicles. Owners will receive a notification on the center touchscreen prompting them to install the update after driving the vehicle and shifting to Park. Alternatively, owners can manually initiate the update by navigating to Settings, then Updates & History. The update is expected to take up to 5 minutes to complete, during which time the vehicle will not be operable, and certain features like door locks, windows, and warning chimes may not function. If owners require assistance with the update process, they can visit their Acura dealer for support.
It is important for owners of affected ZDX vehicles to install the over-the-air update as soon as possible to ensure the safety of their vehicles. The update will be sent to all vehicles today, and owners who have not yet updated their vehicles will receive a mailed notification in September. Owners can also check if their vehicles require repair by visiting the Acura recalls website or by contacting Acura customer service.
It is worth noting that no related crashes or injuries in Acura vehicles have been reported due to this software issue. The recall only applies to AWD vehicles, specifically the 2024 ZDX A-Spec AWD and 2024 ZDX Type S models. Acura is committed to ensuring the safety and satisfaction of its customers and encourages all affected ZDX owners to take advantage of the free software update to address this issue promptly.
In conclusion, Acura’s proactive approach to addressing this software issue demonstrates the company’s commitment to vehicle safety and customer satisfaction. By offering a free over-the-air software update for affected ZDX AWD vehicles, Acura is taking the necessary steps to prevent potential braking issues and ensure the continued safety of its customers on the road. Owners of 2024 ZDX A-Spec AWD and ZDX Type S models are encouraged to install the update as soon as possible to mitigate any risks associated with the software issue.
