In recent times, the city of Gurugram, also known as Gurgaon, and New Delhi have been witnessing a surge in fraudulent activities targeting common people. Fraudsters are using new and sophisticated methods to trap unsuspecting individuals, leading to significant financial losses. One of the most alarming trends is the rise of call center scams, where scammers target especially foreigners and extort money from them in dollars.
A recent case in Delhi NCR has shed light on the extent of this problem. The Cyber Crime Unit Police have arrested 16 men and 4 women who were involved in a large-scale racket of cheating people through a fake call center operation. These fraudsters had rented three flats in a posh colony in Gurugram and were making dozens of phone calls daily to dupe unsuspecting victims, particularly foreigners, by luring them with technical support services.
The fake call center was being operated from three flats in Flora Avenue 33 Society on Sohna Road. The police raided the premises and arrested 20 individuals, including four women, who were found cheating foreign nationals under the guise of providing online technical support. The accused were using 25 mobile phones, 16 laptops, and Rs 50,000 in cash to carry out their fraudulent activities.
Most of the individuals involved in the scam were natives of Manipur, Nagaland, and Nepal. The manager of the call center, Mahendra Bajrang Singh, was identified as the mastermind behind the operation. The scammers would send bulk voice mails and messages to lure customers and charge them exorbitant amounts ranging from 100 to 500 dollars for technical support services. They would take remote access to the victims‘ computers and laptops, identify non-existent technical faults, and demand payment for fixing the issues.
During police interrogation, it was revealed that the accused would accept payments in the form of gift cards, totaling hundreds of US dollars from each victim. The Cyber Crime Department is currently interrogating the accused to gather more information about their modus operandi and the extent of their fraudulent activities.
This case highlights the growing threat of cybercrime and fraudulent activities in the region. It serves as a reminder for people to be cautious and vigilant while dealing with unknown callers or online service providers. It is essential to verify the legitimacy of any service provider before sharing personal information or making payments to avoid falling victim to such scams.
In conclusion, the crackdown on the fake call center in Gurugram is a significant step towards curbing fraudulent activities in the region. The authorities must continue to monitor and investigate such operations to protect innocent individuals from falling prey to scammers. It is crucial for the public to stay informed and report any suspicious activities to the relevant authorities to ensure a safer and more secure environment for everyone.
