Latest News Today Live Updates July 20, 2024: SBI Unipay logs users out of credit card bill payments

On July 20, 2024, SBI Unipay, the popular payment platform by State Bank of India, faced a major technical glitch that resulted in users being logged out of their credit card bill payments. This incident has caused inconvenience to many users who rely on SBI Unipay for their online credit card transactions.

What Happened?

The technical glitch occurred during a routine maintenance activity on the SBI Unipay platform. As a result, users who were in the middle of making credit card bill payments were suddenly logged out of the system, losing their progress and having to start over.

Impact on Users

Many users took to social media to express their frustration over the incident. Some users reported that they had to make multiple attempts to log back in and complete their credit card bill payments, while others faced delays in processing their payments due to the unexpected logout.

SBI’s Response

In response to the technical glitch, SBI Unipay issued a statement acknowledging the issue and apologizing for the inconvenience caused to users. The bank assured users that they are working diligently to resolve the issue and restore normal functionality to the platform.

Conclusion

Technical glitches like the one experienced by SBI Unipay on July 20, 2024, serve as a reminder of the importance of robust cybersecurity measures and regular maintenance checks on online payment platforms. As more users rely on digital platforms for their financial transactions, it is essential for banks and financial institutions to prioritize the security and reliability of their systems to prevent such incidents in the future.

FAQs

1. What should I do if I was affected by the SBI Unipay technical glitch?

If you were affected by the technical glitch on SBI Unipay, we recommend reaching out to the bank’s customer service helpline for assistance. They will be able to guide you on how to complete your credit card bill payment or address any issues that arose from the incident.

2. How can I prevent similar incidents in the future?

To prevent similar incidents in the future, we recommend regularly updating your payment platform’s security settings and keeping track of any maintenance schedules that may affect your transactions. It is also advisable to monitor your accounts for any unusual activity and report any suspicious transactions to your bank immediately.